FitCrew

SUPPORT

Contact us

Email thefitcrewnation@gmail.com and we'll get back to you. Tell us what you were doing and what happened — that's usually enough for us to find it.

Common questions

How do I delete my account?

In the app: Profile → Settings → Danger zone → Delete my account. On the web: Settings. Deletion is permanent and immediate — it erases your workouts, posts, photos, comments, crew membership and nutrition history. There is no recovery.

How do I report someone or something?

Tap the ··· on any post to report it, block the person, or restrict them. You can also report harassment, inappropriate content or spam from Settings → Safety. Every report is reviewed.

What is FitCrew Pro?

Pro covers nutrition plans, custom macros and barcode scanning, with an AI workout generator and AI nutrition coach on the way. Pro is not on sale yet — it's invite-only while we build it out. Everything else in FitCrew is free, including workout tracking, food logging, crews and leaderboards.

I have a promo code but Pro didn’t unlock.

Codes don't unlock Pro on their own — they send a request that we approve by hand. You'll hear from us once it's reviewed.

Is my nutrition or training advice medical advice?

No. FitCrew's calorie and macro targets come from the Mifflin-St Jeor equation and are general guidance, not medical or individualized dietetic advice. Talk to a doctor or a registered dietitian about medical conditions.